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Voice of Customer

Last post by Nikitaimtn « Mon Nov 24, 2014 10:18 am
Replies: 4
by navikiranrk » Sat Nov 15, 2014 7:23 pm

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Are we really looking our products as a customer? Are we perceived in a right way what their needs are? Are our approach towards our...

Last post

To understand better what the customer wants from us, we bring in use the “Voice of Customer” or the VOC. It is a process which is used to capture...

4 Replies

4924 Views

Last post by Nikitaimtn View the latest post Mon Nov 24, 2014 10:18 am
Selling has many definitions..what is it in your opinion ?

Last post by krishnaimtn « Mon Nov 24, 2014 6:36 am
Replies: 9
by Shivani » Tue Nov 11, 2014 5:39 pm

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Every person has a different definition of selling..some says that its just selling any product or service to the customer.But if you think in depth...

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Selling according to me is the successor of marketing activities and is the predecessors of after sales services, it is the outcome of efficient and...

9 Replies

8437 Views

Last post by krishnaimtn View the latest post Mon Nov 24, 2014 6:36 am
The art of personal selling

Last post by khyatiimtn « Mon Nov 24, 2014 3:55 am
Replies: 2
by PrahladScmhrd1 » Mon Apr 28, 2014 10:25 pm

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Every business at the lowest level is involved with personal selling. Its the outright engagement with its end users/conusmers. Personal selling is a...

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The art of personal selling involves a huge creativity. It is the process of face to face selling , going door to door and persuading the customer to...

2 Replies

3757 Views

Last post by khyatiimtn View the latest post Mon Nov 24, 2014 3:55 am
Placing Ads - Online B2C retail businesses

Last post by hritikimtn « Mon Nov 24, 2014 1:07 am
Replies: 3
by shemeem577cms » Fri Jul 25, 2014 12:28 am

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Over the past few years, we have seen a boom in online retail businesses. Many of us now shop online for many things instead of going to a store and...

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With the increasing number of internet users all over the world it is very useful to place your advertisement on website. But since there are...

3 Replies

4282 Views

Last post by hritikimtn View the latest post Mon Nov 24, 2014 1:07 am
Importance of NO word in sales

Last post by naveenthangavel « Sun Nov 23, 2014 12:09 pm
Replies: 12
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by Kalpit » Mon Mar 11, 2013 7:51 pm

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Ask any sales professional and he will curse and say that everyone is saying NO whenever he talk to many of his prospects. Can you find anything to...

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If any person is saying "NO" to your service or product offering, few things you have to do as follows.
1. Try to know whether he is...
12 Replies

13083 Views

Last post by naveenthangavel View the latest post Sun Nov 23, 2014 12:09 pm
To set the business ONLINE

Last post by naveenthangavel « Fri Nov 21, 2014 8:46 pm
Replies: 2
by shalini1792 » Thu May 22, 2014 10:02 am

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Setting up your business on the Internet can be a lucrative way to attract customers, expand your market and increase sales. For the most part, the...

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1. Know your customers (i.e. your target segment should be internet users)
2. When it comes to online business, collections are more important ( Have...

2 Replies

4158 Views

Last post by naveenthangavel View the latest post Fri Nov 21, 2014 8:46 pm
3 Best Tips for Surpassing Customer Expectations

Last post by naveenthangavel « Thu Nov 20, 2014 1:41 pm
Replies: 4
Attachment(s) by Shivani » Tue Oct 15, 2013 1:30 pm

First post

A happy customer always demands a connected experience and a quality service form the company..So, the best three ways to get it happen are:-

What...

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Customers always looks for value for the money they paid, trust, service after purchase. So, To exceed in all the discussed factors :
1. Give...

4 Replies

11327 Views

Last post by naveenthangavel View the latest post Thu Nov 20, 2014 1:41 pm
What Defines YOU as a Sales Professional?

Last post by saketroy2 « Sat Nov 08, 2014 11:01 am
Replies: 1
by Shivani » Fri Nov 07, 2014 11:59 am

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You are a Sales Professional..so have you ever wondered that what can define you being in to this position.If you think that you can justify this...

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its subjective...everything wants to be defined as a good, ethical and responsive. I should not divulge any wrong information or tricks to get...

1 Replies

3002 Views

Last post by saketroy2 View the latest post Sat Nov 08, 2014 11:01 am
Sales Management -An important ingredient of sales

Last post by Kalpit « Tue Oct 28, 2014 4:03 pm
Replies: 4
by shalini1792 » Tue May 20, 2014 9:49 am

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Sales Management-is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales...

Last post

Surely sales management is very imp.. large organisation with huge sales force otherwise shall not be successful

4 Replies

5126 Views

Last post by Kalpit View the latest post Tue Oct 28, 2014 4:03 pm
4 Don'ts when sending Business Emails

Last post by rachna « Sat Sep 20, 2014 2:59 pm
Replies: 1
by Shivani » Tue Sep 09, 2014 4:05 pm

First post

Before you send an email to your client or prospect, check out these tips for how to get your message where it needs to go...

1. Don't the same...

Last post

These tips are really helpful while sending emails to the prospects as well to the clients.

1 Replies

5035 Views

Last post by rachna View the latest post Sat Sep 20, 2014 2:59 pm
Understanding of B2B buyers

Last post by saketroy2 « Sat Sep 06, 2014 10:16 am
Replies: 3
by ronak04 » Fri Aug 22, 2014 12:02 pm

First post

When it comes to B2B buyers, everyone feels that it’s quit easy as compare to B2C buyers. But the truth is B2B business is far more different than...

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As per my experience in B2B sales, there is hard negotiation in terms of pricing, quality, after-sales etc but most of us always focus on price...

3 Replies

4525 Views

Last post by saketroy2 View the latest post Sat Sep 06, 2014 10:16 am
6 Top Tips for Successful Cold Calls

Last post by rachna « Thu Sep 04, 2014 3:15 pm
Replies: 5
by Shivani » Mon Oct 07, 2013 3:12 pm

First post

Cold Calling is an eternal part of every sales person...but its really tough to convert every cold call in to a deal or every cold call could not...

Last post

Great tips to work out on..keep sharing content like this.

5 Replies

9931 Views

Last post by rachna View the latest post Thu Sep 04, 2014 3:15 pm
5 Basic Criteria for Viable target Market..

Last post by Kalpit « Thu Sep 04, 2014 2:34 pm
Replies: 1
by ronak04 » Mon Jul 28, 2014 6:57 pm

First post

When it comes to know basic requirements of getting into any business , then they are many ways to do it which is purely based on his/her way of...

Last post

Totally agreed .. this what is needed for viable target market

1 Replies

3196 Views

Last post by Kalpit View the latest post Thu Sep 04, 2014 2:34 pm
CSR - does it helps increase sales of companies

Last post by vitaj « Wed Jul 30, 2014 9:59 pm
Replies: 9
by Kalpit » Sun Feb 24, 2013 6:31 pm

First post

Today in India , it is expected that a law is coming where in every co has to spend a certain amt on Corporate Social Responsibilty ( CSR ) . Do you...

Last post

Yes, CSR does helps in increasing the sales of company provided they do support the society and just not for the name. There are numerous examples...

9 Replies

9186 Views

Last post by vitaj View the latest post Wed Jul 30, 2014 9:59 pm
NICHE COMPETITIVE ADVANTAGE

Last post by vitaj « Wed Jul 16, 2014 1:39 pm
Replies: 2
by shalini1792 » Thu Jun 12, 2014 9:51 pm

First post

The NICHE COMPETITVE ADVANTAGE can be basically defined as the companies which targets and effectively serves a particular or single segment of the...

Last post

Niche competitive advantage is not the strategy that one should follow. There are two other strategies or competitive advantages which Michael...

2 Replies

4394 Views

Last post by vitaj View the latest post Wed Jul 16, 2014 1:39 pm
Negotiations

Last post by vitaj « Fri Jul 11, 2014 10:02 pm
Replies: 9
by archit » Thu Dec 12, 2013 9:41 am

First post

When you know customer is very hard negotiator what approach should be adopted so that you do not end up in making loss deal?

Last post

Negotiation is not a battle field where one only tries to prove his/her point. One should always listen to others and should keep an open mind before...

9 Replies

9742 Views

Last post by vitaj View the latest post Fri Jul 11, 2014 10:02 pm
Sales Process - Building Relationships

Last post by dineshnaidu « Sun Jun 22, 2014 8:41 am
Replies: 10
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by pearl » Tue Jan 29, 2013 4:36 pm

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How to build relationship with clients in a sales process...? :roll:

Last post

First of we need to explain to the customer science involved behind the product. For example if we need to sell a product "sunscreen...
10 Replies

10919 Views

Last post by dineshnaidu View the latest post Sun Jun 22, 2014 8:41 am
Whatever the customer says is correct..Agree or not!!

Last post by Priya16 « Sat Jun 21, 2014 10:45 am
Replies: 12
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by Shivani » Mon Jun 17, 2013 12:00 pm

First post

Customer is the king of any business..whatever a customer says is always correct whether it is related to the pricing,quality or anything related to...

Last post

I agree to a considerable extent that whatever the customer says is correct. Gandhiji says that treat your customers as God. We should see that our...
12 Replies

16919 Views

Last post by Priya16 View the latest post Sat Jun 21, 2014 10:45 am
CRM Software - How imp is it for Sales Process

Last post by ISTTMpooja326 « Sat Jun 21, 2014 10:02 am
Replies: 11
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by Kalpit » Tue Mar 05, 2013 4:50 pm

First post

Today every big company has CRM software in place. However because of pressures the sales force generally do not use the same effectively . Do you...

Last post

CRM(Customer relationship management) is very important and now-a-days used by the maximum organization to maintain the good ant organization...
11 Replies

10803 Views

Last post by ISTTMpooja326 View the latest post Sat Jun 21, 2014 10:02 am
List of Companies - Does it helps to Increase Sales..

Last post by ISTTMpooja326 « Thu Jun 19, 2014 11:19 am
Replies: 10
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by Shivani » Tue Sep 10, 2013 9:09 am

First post

Now-a-days there are many companies in the market for providing databases or you can say list of companies with their address and contact...

Last post

Yes the list of companies is required to increase our sales.
Because if we have the list of that particular companies where we can sell our products...
10 Replies

15531 Views

Last post by ISTTMpooja326 View the latest post Thu Jun 19, 2014 11:19 am
SUPPLY CHAIN MANAGEMENT

Last post by Priya16 « Thu Jun 19, 2014 11:01 am
Replies: 3
by shalini1792 » Sat Jun 14, 2014 10:21 am

First post

SUPPLY CHAIN MANAGEMET can be basically defined as that system which integrates all the activities of the members of supply chain system and...

Last post

Supply chain managemnet is basically the process which involves the company, its employees, the distributor, the customers and also other...

3 Replies

4060 Views

Last post by Priya16 View the latest post Thu Jun 19, 2014 11:01 am
Types of sales person

Last post by ISTTMVINAY457 « Wed Jun 18, 2014 11:46 am
Replies: 1
by shalini1792 » Mon May 19, 2014 11:06 am

First post

There are basically three types of personal sellers. They are:
1. Order Takers: Seek repeat sales, make certain that customers have sufficient...

Last post

There are 4 types of sales persons..

Transnational sales person:-Transnational sale people are simply waiting for the transaction to market their...

1 Replies

3149 Views

Last post by ISTTMVINAY457 View the latest post Wed Jun 18, 2014 11:46 am
Indian companies database - How important

Last post by ISTTMpooja326 « Tue Jun 17, 2014 10:32 am
Replies: 11
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by Kalpit » Sun Feb 17, 2013 5:41 pm

First post

How effective is it to have an access to any Indian companies database to increase sales for any company

Last post

According to my opinion in India database plays an important role in every organization. As w know there are many training institutes and educational...
11 Replies

11727 Views

Last post by ISTTMpooja326 View the latest post Tue Jun 17, 2014 10:32 am
Hardwork - is it the mantra for success in sales

Last post by shalini1792 « Fri Jun 13, 2014 10:30 am
Replies: 11
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by Kalpit » Tue Dec 17, 2013 4:27 am

First post

Recently NDTV has awarded 25 living legends of India . They included Mukesh Ambani,Indra Noyi, Tendulkar,Amitabh Bachan etc. All had common...

Last post

HARDWORK is the best mantra in all the work we do. If you do hardwork, it definitely pays off. Everyone should always be ready to work hard for the...
11 Replies

12847 Views

Last post by shalini1792 View the latest post Fri Jun 13, 2014 10:30 am
What is the difference between Sales, Marketing & Promotion

Last post by ISTTMpooja326 « Fri Jun 13, 2014 10:07 am
Replies: 7
by archit » Wed Dec 11, 2013 9:32 am

First post

These 3 terms are used frequently in business can any one explain with an example how to differentiate between 3.

Last post

Sales , marketing and promotion all these three are related to each other dependent upon each other. Every organization depends upon these to...

7 Replies

7228 Views

Last post by ISTTMpooja326 View the latest post Fri Jun 13, 2014 10:07 am

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