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Listening with empathy helps us gain others' perspectives. Our perspective is limited view of the truth. Irrespective of our education and other background we can not have access to complete truth. Multiple truths as multiple perspectives coexist. Henc3 listening others with an intention to learn is very crucial. Listening is not simple hearing. While listening the content observing body language and sensing enengy level is very important. Besides listening understanding and appreciating one's context is also important.
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