Search found 41 matches

by ajit123
Fri Dec 13, 2013 10:29 am
Forum: Sales Forum for Online B2B & B2C Sales
Topic: Dealing with Unsatisfied Customers
Replies: 12
Views: 7494

Re: Dealing with Unsatisfied Customers

Unsatisfied customer.. Woho.. I have handled many, to start a conversation with such customer, one should start a conversation talking about his/her personal life, How every thing is going in hi his/her life and than initiate politely about the dissatisfaction he had from your side, calmly listen to...
by ajit123
Fri Dec 13, 2013 9:57 am
Forum: Sales Forum for Online B2B & B2C Sales
Topic: In sales what is the most important challenge?
Replies: 8
Views: 5408

Re: In sales what is the most important challenge?

The most important and challenging part in sales process is the establishment of reputation and trust with customer..
by ajit123
Fri Dec 13, 2013 9:43 am
Forum: Sales Forum for Online B2B & B2C Sales
Topic: Negotiations
Replies: 9
Views: 6937

Re: Negotiations

Some steps can be followed while dealing with hard negotiators:- 1. Provide value-additions with the proposed packages. 2. Commit for good quality and post sales service. 3. Provide alternative packages if the price is on a higher side for the customer. 4. If possible, provide extra discounts. 5. If...
by ajit123
Thu Dec 12, 2013 10:00 am
Forum: Sales Forum for Online B2B & B2C Sales
Topic: Price Determination for Products & Services
Replies: 6
Views: 3978

Price Determination for Products & Services

Some steps can be followed as below:- 1. Price determination is the process of demonstrating what revenue a company will gain in exchange for its products/ services. 2. Price can be determined according to the manufacturing cost, consumer perception, quality of product/ services, market place and br...
by ajit123
Wed Dec 11, 2013 9:47 am
Forum: Sales Forum for Online B2B & B2C Sales
Topic: Negotiations
Replies: 10
Views: 8145

Re: Negotiations

Not actually... Providing higher quotations and negotiate is not the only solution. Depending on the percentage of disagreement.. some steps required to deal with hard negotiators:- 1. Deal according to the requirement and budget of the prospect. 2. Provide alternative package if prospect is unsatis...
by ajit123
Tue Dec 10, 2013 9:40 am
Forum: Sales Forum for Online B2B & B2C Sales
Topic: Dealing with Unsatisfied Customers
Replies: 12
Views: 7494

Dealing with Unsatisfied Customers

Some steps can be followed while dealing with unsatisfied customers:- 1. This is always important to handle unsatisfied customers professionally. 2. If your customer is angry, then talk calmly and slowly. 3. If you feel that customer is being unreasonable.. stay calm and justify your answer in a ver...
by ajit123
Mon Dec 09, 2013 9:35 am
Forum: Sales Forum for Online B2B & B2C Sales
Topic: 6 Top Tips for Successful Cold Calls
Replies: 5
Views: 7993

Re: 6 Top Tips for Successful Cold Calls

Some advantages of successful cold calls are as below:-

1. Identifying and creating new business opportunities.
2. Building brand reputation.
3. Establishing relationship with new customers.
by ajit123
Sat Dec 07, 2013 9:57 am
Forum: Sales Forum for Online B2B & B2C Sales
Topic: How to find new customers easily?
Replies: 14
Views: 9627

Re: How to find new customers easily?

It depends on the marketing strategies... You should identify and define target audience and target market segments. Identify local businesses that serve the same market segments. Develop a strategy to convert redeemers to repeat customers. Offer discounts on future purchases or even commission if y...
by ajit123
Sat Dec 07, 2013 9:31 am
Forum: Sales Forum for Online B2B & B2C Sales
Topic: Identify & Rectify reduction of sales volume
Replies: 1
Views: 2011

Identify & Rectify reduction of sales volume

Some steps can be followed:- :arrow: Company might face reductions in sales to key customers caused by an unreliable service. :arrow: Identify dead accounts and follow them up. :arrow: Find out what percentage of customer base no longer buys and why. :arrow: Analyse conversion rates monthly using sa...
by ajit123
Fri Dec 06, 2013 9:46 am
Forum: Sales Forum for Online B2B & B2C Sales
Topic: Direct Sales Channels
Replies: 0
Views: 1477

Direct Sales Channels

Direct sales channels include selling face to face, direct mail, telesales and e-commerce :- :arrow: Selling face to face is the most expensive sales method and workable for selling products with higher value. Complex and technical products need to be explained and sold by sales person having techn...

Go to advanced search