Unsatisfied customer.. Woho.. I have handled many, to start a conversation with such customer, one should start a conversation talking about his/her personal life, How every thing is going in hi his/her life and than initiate politely about the dissatisfaction he had from your side, calmly listen to...

The most important and challenging part in sales process is the establishment of reputation and trust with customer..

Some steps can be followed while dealing with hard negotiators:- 1. Provide value-additions with the proposed packages. 2. Commit for good quality and post sales service. 3. Provide alternative packages if the price is on a higher side for the customer. 4. If possible, provide extra discounts. 5. If...

Some steps can be followed as below:- 1. Price determination is the process of demonstrating what revenue a company will gain in exchange for its products/ services. 2. Price can be determined according to the manufacturing cost, consumer perception, quality of product/ services, market place and br...

Not actually... Providing higher quotations and negotiate is not the only solution. Depending on the percentage of disagreement.. some steps required to deal with hard negotiators:- 1. Deal according to the requirement and budget of the prospect. 2. Provide alternative package if prospect is unsatis...

Some steps can be followed while dealing with unsatisfied customers:- 1. This is always important to handle unsatisfied customers professionally. 2. If your customer is angry, then talk calmly and slowly. 3. If you feel that customer is being unreasonable.. stay calm and justify your answer in a ver...

Some advantages of successful cold calls are as below:-

1. Identifying and creating new business opportunities.
2. Building brand reputation.
3. Establishing relationship with new customers.

It depends on the marketing strategies... You should identify and define target audience and target market segments. Identify local businesses that serve the same market segments. Develop a strategy to convert redeemers to repeat customers. Offer discounts on future purchases or even commission if y...

Some steps can be followed:- :arrow: Company might face reductions in sales to key customers caused by an unreliable service. :arrow: Identify dead accounts and follow them up. :arrow: Find out what percentage of customer base no longer buys and why. :arrow: Analyse conversion rates monthly using sa...

Direct sales channels include selling face to face, direct mail, telesales and e-commerce :- :arrow: Selling face to face is the most expensive sales method and workable for selling products with higher value. Complex and technical products need to be explained and sold by sales person having techn...