Very True... We should sell benefits and advantage of our product except their features. Coz the features of almost all the competitors are same but the benefits and advantages of the product makes a difference plus the way how you represent it to your customers. So try to influence the customers by...

CRM (Customer Relationship Management) helps companies improve their relationships with their present and future customers by maintaining their records. Companies use CRM to analyse and manage the feedback and support of customers, various marketing strategies and other activities so that they can t...

As the coin has two sides similarly in sales process where there is a boom period there would definitely be a recession period. We should not feel deceived when we find any kind of rejection. So learn from the mistakes and do your best. There is always a good day after a bad day so work hard. Be Fas...

Lead Generation is the basic step in the process of sales. It is the process in which organisation find their potential customers. Through various marketing methods, businesses find their potential customers or generate the interest of their product or services in the customers. Once they reach thei...

Outsourcing sales is a technique through which a company can increase its sales and profits by using the third party. It is a better technique to obtain huge profits. They just have to pay a handsome amount to the third party for the assigned job and they don't have any direct contact with the sales...

Nowadays, all the organisations are concerned about their employees performance. So they are organising and arranging various Orientation Programme, Training and Reviews on periodic basis so that the employee can evaluate and improve their performance. Rewards and Recognition inspire and motivate th...

Job description is the set of rules, duties and responsibilities designed for a particular job or task. It includes the delegation of authority and responsibilities of a particular job. Job specification includes the skills and know how required for doing a particular job. It includes the abilities ...

A good leader should have following qualities- A good leader should be self confident. A good leader should be reliable so that his/her management and his team can trust him/her. A good leader should be enthusiastic and energetic. A good leader should have effective communication and listening skill...

Body Language plays a vital role in effective communication. Common Body Language mistakes that are taken into consideration are-
Firm Handshake.
Sit straight.
Facial Expressions and other body postures.
Maintain eye contact.
Not to tap fingers on table and feet.
Genuine Smile.

SMEs stands for Small and Medium Enterprises. SMEs include those organisations whose turnover and employee range is less. Mainly, it includes Sole Proprietorship and Partnership firms who donot invest much capital in their business. The definition of SME may vary from individual to individual. One m...