Quality plays a very significant role in any business. Customer want the products/services at the lowest possible price with the best quality.Organizations need to ensure the quality of their products or services so that their customers will continue to be willing to buy those products/services.If the quality of these products falls, people will stop buying them.
Quality can be measured by the analysis of the performance of the business, products, and services and finding ways to further improve them.
Some of the features that can be kept in mind are Good functionality,Reliable,Consistency etc.
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How important is quality for any product or service....to increase sales?
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